CLIENT ORIENTATION
WELCOME! Whether you're a new or existing member, we're thrilled to orient you to HighVibe Living's flow a best practices.
ONLINE BOOKING & PAYMENT
Booking must take place at least 24 hours in advance. Upon reserving your appointment, you must leave a valid credit/debit card on file. You will also be given the option to submit payment at that time. Payments that are not submitted at the time of booking will be processed by HighVibe Living no later than 24 hours in advance of your appointment and no sooner than the first day of the month in which your care is scheduled to be rendered (i.e. we will submit payment for a January 17th booking between January 1st and January 16th).
REGISTER FOR AN ACCOUNT (Highly Recommended)
Once you book, a confirmation popup will appear that includes a 'Register for Account' link, which enables you to manage your appointments and view your appointment history at your convenience.
ARRIVAL FLOW
We are located at 106 Cannons Lane, Louisville, KY 40206.
Our entrance is in the back.
1. Park out back, out front, or use Cannons Lane street parking.
2. Press the button on the CLINIC entrance no more than 5 minutes in advance of your appointment. Your therapist will greet you.
3. Remove your shoes in the reception nook.
APPOINTMENT FLOW
1. Verbal intake and, if needed, your practitioner will apply a physical assessment
2. Therapeutic application(s).
3. Transition & applicable feedback.